Nov 25, 2024
TOI Lifestyle Desk
Are you aware of the helpline for senior citizens?
Yes, a government run helpline 14567 works exclusively for senior citizens. It aims to connect and engage with senior citizens and compassionately serve them.
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Who manages the elder helpline?
The Elder line is set up by MOSJE (Ministry of Social Justice and Empowerment) in collaboration with States and local implementation agencies.
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Is it chargeable?
No, the elderly helpline is not chargeable and any senior citizen can dial in. People with an intention to support an elderly can also dial in.
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What kind of services does this helpline provide?
Elder Line focuses on four key services tailored to the needs of the elderly: providing essential information, offering guidance on pensions and legal matters, delivering emotional support, and conducting field interventions to assist homeless and abused seniors.
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Yes, one can also call and talk about their feelings!
Yes, an elderly can call the toll-free number 14567 and talk about their feelings and the things they want to share. Counsellors are always available to listen to them.
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When can one call this helpline?
The elder helpline is operational from 8am to 8pm on all the seven days in a week.
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Helpline responds to urgent situations
Helplines respond to urgent situations, such as abuse, neglect, or homelessness. They coordinate with local organizations and authorities to ensure timely field interventions and deliver necessary aid to vulnerable seniors.
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Helplines offer personalized guidance
Helplines provide senior citizens with vital information on health, pensions, legal rights, and government schemes. They offer personalized guidance, helping elders navigate complex systems and access essential services.
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Assistance other than helplines
Senior living standards have been ignored for a long time. Apart from helpline, tight-knit organisations like ASLI, who solely work for the development of senior living are needed to boost this sector.
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I’m Manas Ranjan Sahoo: Founder of “Webtirety Software”. I’m a Full-time Software Professional and an aspiring entrepreneur, dedicated to growing this platform as large as possible. I love to Write Blogs on Software, Mobile applications, Web Technology, eCommerce, SEO, and about My experience with Life.
